NHS Staff Survey Results

Thank you to all organisations who participated in the 2020 NHS Staff Survey. The NHS Staff Survey is implemented by the Staff Survey Coordination Centre at Picker on behalf of NHS England and NHS Improvement.

This website allows users to view National and Local (organisational) results from the survey. Each of the items displayed in the menu on the left is clickable, and has a sub-item if it is in blue.

Free-text reporting

Each local organisation received the data from the free text comments about its own staff on Wednesday 26 May 2021. The two free text questions were not designed to measure and compare how well different organisations were performing. Unlike the statistical results, individual organisational data from the text free comments will not be published by the Staff Survey Co-ordination Centre. A national commentary was published on this website on Thursday 27 May 2021. This provides numerical information about the national picture, with results for all our NHS people, some specific audiences and a deeper dive into a few topics.

Statistical Reporting

For the statistical results, there are a series of interactive dashboards, as trends over time, and with demographic breakdowns of those trends. Benchmarking reports are available at an organisational level, and replicate information available in the dashboards as pdf documents, Reports providing directorate level information are available where information was provided. Data used to create these reports can be downloaded from that page.

Menu structure:

A. Summary

A1. Summary – high level summary detailing who took part in the 2020 survey
A2. National Briefing – static pdf report at national level

B. National results

B1. National Free Text Commentary.
Interactive dashboards at a national level for:
B2. Trends – themes, questions, and response rate
B3. Breakdowns – as above, with the ability to select demographic cuts and Covid-19 cuts
B4. National level workforce equality data spreadsheets

C. Benchmark and Directorate reports

C1. Static pdf reports by NHS organisation
C2. Excel data behind those reports are available

D. Organisational Level results

Interactive dashboards at an organisation level for:
D1. Benchmarking – organisational level overview, themes, questions, and grouping by ICS/STP
D2. Breakdowns – by theme and question, with the ability to select demographic cuts and Covid-19 cuts
D3. Workforce equality data spreadsheets
D4. Detailed spreadsheets – unweighted data by response to each question category

E. Download Dashboard Data

E1. Data for each for the interactive dashboards

F. Supporting Documents

F1. Basic Guide
F2. Technical Document
F3. Summary of 2020 outputs
F4. Free text guidance
F5. FAQs

Further information

For help with interpreting the data, please refer to the Technical document in the Supporting documents menu on the left.

For a brief overview of the survey and the reporting outputs available, please refer to the Basic guide and Summary of 2020 outputs.

We encourage feedback on the design of the website, and ask users to report any issues they find with the site.

Queries about the National and Local reports produced by the Staff Survey Coordination Centre, and Feedback about the reports and site, can be sent to nhsstaffsurvey@surveycoordination.com